faqs980

Frequently Asked Questions

How do I get started?

Contact us and determine if your event date and time is still available.  You may do this via our web-site or by phone.  You can get information, book appointment, reserve your date and/or schedule a consultation.

 

How do I reserve your services?

A deposit of $500 will reserve your date. The best way to contact us is by phone or e-mail.  We accept Cash, Check, Visa, MasterCard, Discover and American Express. Please fill out and submit our “Letter of Agreement” in the attached link.

 

Is your deposit refundable?

The deposit is a non-refundable for solely holding a date.

 

How can I see more of your work?

We have an extensive portfolio on our web-site.  You may also contact us and schedule a time to have a consultation and view our portfolios.

 

How many weddings do you do?

Most of the time we can only do one per time slot available.  We can only do a limited number of events on any weekend.  Therefore it is very important to reserve us early for best availability.

 

Do you have a price list?

Yes, we do have an ala carte pricing schedule in our information package. You can request one through our contact page.

 

How much should I budget for flowers?

A national survey recommends budgeting 15-25% of your overall wedding budget to flowers and decorations for an average amount of flowers.  For example if you are spending $30,000 dollars on your wedding (the wedding, video, photography, music, cake, reception, invitations, etc.), then you would budget $3000-$4500 for your flowers.

 

What happens if I need to make changes to my flower order?

Changes can be made anytime up to 15 days before your event, just call or email us.

 

When should we finalize the flower order?

We will send you a confirmation letter 6-8 weeks prior to the event.  To remind you of anything you may need or is outstanding in regards to delivery time, flowers, or designs.  We ask that all changes and balances paid 15 days prior the event.

 

Do you design for events other than weddings?

Yes!  We love weddings but we also design for other events, parties, and celebrations.

 

How long have you been in business?

16 years.  Our lead designer and owners have over 25 years of experience in the art and flower businesses.

 

What shall I bring to the consultation?

You can bring colors of your dress, bridesmaid dresses, and or pictures you have found that reflect your style.  We will walk you through the entire selection and flower design process and help you with everything.  You do not need to know what you need or want.  We will help you with everything.  It is a very stress free and relaxing appointment that will leave you feeling relieved and confident about your flowers for one of the most beautiful days of your life.

 

How can I contact you?

Tel:  925-960-1375
Fax: 925-930-9379
E-mail: orchid@theflowerhouse.com